WHATSAPP
WhatsApp AI agent
Intent-based routing, auto-responses, and CRM sync inside your brand tone.
Liquid Intelligence
Grow Smart with ZenziAI
Automate WhatsApp, voice, and AI inboxes in a premium, liquid-glass workspace. Real agents, real revenue, zero friction.
Customer satisfaction
98%
Average CSAT across all channels
Automated responses
2.3M
Monthly conversations handled by ZenziAI
Supported languages
24
Adaptive voice & messaging
Designed for speed, trusted for scale
Designed for speed, trusted for scale
Automate WhatsApp, voice, and AI inboxes in a premium, liquid-glass workspace. Real agents, real revenue, zero friction.
VOICE
Voice concierge
Conversational IVR with natural ElevenLabs voices and live escalation.
BUNDLES
Omni-channel bundles
Combine WhatsApp, voice, and web chat flows with one unified inbox.
WORKFLOWS
Smart workflows
Drag-and-drop journey builder with analytics, handoffs, and A/B testing.
INSIGHTS
Realtime insights
Revenue, retention, and agent performance in a cinematic dashboard.
SECURITY
Enterprise security
SOC 2-ready encryption, role-based access, and full audit trails.
About ZenziAI
Automation that sounds human, scales revenue, and respects your brand
We’re a collective of conversation designers, engineers, and data strategists who help growth teams deliver premium service across WhatsApp, voice, and blended channels. From compliance-ready workflows to relentless experimentation, we ship assistants that customers actually want to talk to.
Trusted by automation-first teams
ZenziAI blends human context with resilient AI flows so your frontline teams can scale service without sacrificing warmth.
Crafted in South Africa
We build with a deep understanding of local customer expectations, compliance, and the channels that matter most.
Outcome obsessed
Every workflow we ship is designed for measurable ROI—faster replies, higher CSAT, and pipeline credited to automation.
Success Stories
Teams across sectors automate with confidence
From financial services to hospitality, ZenziAI keeps revenue conversations flowing. Here’s how customers describe the partnership.
Retail & subscriptions
Cape Coffee Collective
42% faster resolutions on WhatsApp with a 21-point CSAT lift.
“ZenziAI gave us a concierge that remembers every customer order. Our team finally has space for proactive selling instead of fighting inbox fires.”
Nomsa Koen, Head of Customer LoveTelecommunications
HelixTel
Call containment up 38% with a net-new R6.2m in protected revenue.
“Voice automation used to feel robotic. Now our callers say 'wow'—and we can prove every rand of retention it drives.”
Mikhail Daniels, Director of OperationsHospitality
Molo Travel Group
AI-led concierge handles high-season surges without expanding headcount.
“We went live in five weeks with multilingual concierge flows. Guests feel seen, and our agents only jump in for white-glove moments.”
Tanaka Maseko, CX StrategistFluid onboarding, enterprise results.
Spin up your automations in under 10 minutes. Guided setup, instant integrations, and a success team ready to help.